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Frequently Asked
Questions

Everything You Need to Know About Our Testing Services

Whether you’re testing a new product, verifying compliance, or just getting started with laboratory analysis — this page covers the most common questions our clients ask.

General Questions

Our laboratory is based in Salalah, Sultanate of Oman. We work with clients across Oman and the wider GCC region.

We provide testing services for food and beverage producers, animal feed manufacturers, water treatment plants, hospitality, and government bodies.

Yes. We are accredited under ISO/IEC 17025:2017 by the GCC Accreditation Center (GAC), confirming our technical competence and internationally recognised testing standards.

Absolutely. We support both established manufacturers and emerging startups with reliable testing and clear guidance.

Testing Process

You can deliver samples directly to our laboratory in Salalah or send them through courier. Our team will share packing, labeling, and storage instructions to ensure accuracy.

Turnaround time depends on the type of test. Most standard analyses are completed within 3–5 working days, while complex tests may take slightly longer.

Yes. Once your samples are registered, you’ll receive updates on testing status and report delivery timelines.

Our experts will help you identify the right testing methods based on your product, market, and compliance goals.

Reports & Certification

You’ll get a detailed, easy-to-understand test report outlining parameters tested, results, and compliance with regulatory standards.

Yes. As an ISO/IEC 17025 accredited laboratory, our reports are recognised by regulators, certification bodies, and buyers across multiple markets.

Yes. Our technical team can help interpret your results and suggest next steps or retesting if required.

Billing & Logistics

You can contact us directly by phone or email, or fill out our online Request a Quote form with your product and testing details.

We accept bank transfers and company-issued purchase orders. Details will be provided in your quotation.

Yes. For clients within Oman, we can coordinate sample pickup through approved courier partners.

Technical & Support

All tests are performed using validated methods and calibrated instruments under strict quality control, as required by ISO/IEC 17025.

Our equipment is routinely calibrated and verified according to manufacturer and accreditation requirements.

We offer priority testing for time-sensitive projects, subject to availability. Contact our team to schedule expedited processing.

Built on Trust, Backed by Science

Why Clients Choose Us

  • 1
    Advanced Methods
    We use cutting-edge laboratory instruments and proven methodologies for precise results every time.
  • 2
    Accredited Quality
    Our testing is conducted under globally recognized standards, backed by local expertise and industry compliance.
  • 3
    Fast Turnaround
    From sample receipt to final report, we deliver accurate results quickly so you can make timely decisions.

See how we can support your industry

Contact Us Today